Privacy Policy

Scope

This policy explains how Pristine Flash Automation (we, us) collects and processes personal data when you visit our website, contact us, or use our services.

Data we collect

• Contact data: name, email, phone, company, role
• Usage data: pages visited, device, referrer, IP (for security and analytics)
• Support data: logs or screenshots voluntarily shared for troubleshooting

Purposes of processing

• Provide and improve our website and services
• Respond to inquiries and send service communications
• Maintain security, prevent fraud, and ensure service reliability
• Comply with legal obligations

Legal bases

• Legitimate interests for service delivery and security
• Performance of a contract when you engage our services
• Consent where required (e.g., certain marketing)
• Compliance with legal obligations

Retention

We retain personal data only as long as necessary for the purposes above and to meet legal, accounting, or reporting requirements.

Sharing

We may share data with trusted providers who process data on our behalf (e.g., hosting, analytics, support) under data processing agreements. We do not sell personal data.

International transfers

Where data is transferred internationally, we use appropriate safeguards such as standard contractual clauses.

Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, and data portability. You may also withdraw consent where processing relies on consent.

Security measures

• Encryption in transit and at rest
• RBAC and least‑privilege access
• Audit logging and monitoring
• Segregated environments

Contact for privacy requests

Email: [email protected]

Address: Level 8, 65 York Street, Sydney NSW 2000, Australia

Updates to this policy

We may update this policy. Material changes will be indicated by updating the effective date and, where appropriate, notification on our site.